I found out my lease renewal existed because the rent amount changed in the portal.
No call. No letter under the door. Just a higher number sitting there.
When I asked the office what happened, they said they had emailed the renewal offer weeks ago.
I checked my inbox while standing at the counter and saw nothing.
Then the manager read the address out loud.
It was my old email, the one I had updated months before.
I showed them the account page with the correct email already saved.
They said the offer had expired anyway.
So somehow their old contact info became my missed deadline.
If you’ve dealt with something like this, you’re not the only one. Share your story.