I paid my rent from my phone that night because I didn’t want to forget.
It was still before midnight.
I hit submit, got the confirmation screen, and took a screenshot just in case.
Then I refreshed the portal.
A late fee was sitting on the balance with an 11:47 p.m. timestamp.
I sent a message through the portal with the screenshot attached.
Nobody answered that night.
I checked again before bed. Still there.
Checked again in the morning. Still there.
I paid on time and still had to prove I wasn’t late.
If you’ve dealt with something like this, you’re not the only one. Share your story.