I woke up in a hoodie and reached for the bedroom radiator before I even got out of bed.
The metal was cold.
I opened the maintenance portal, hoping for an update, and saw my heat ticket marked “Closed.”
I tried to reopen it. The page spun and sent me right back to the same closed screen.
Then I tried to comment, but comments were disabled on closed tickets.
The radiator was still cold, and the system was acting like the problem was fixed.
If you’ve dealt with something like this, you’re not the only one. Share your story.