Paid Before Midnight, Still Marked Late
A late fee stayed on my balance even after I paid before midnight.
Rent Portal Problems
Stories where the portal said one thing, the ledger said another, and the deadline somehow moved underneath the payment.
Duplicate Rent Line Stayed In The Portal
A duplicate rent line and late fee stayed in the portal after I sent proof.
Past-Due Email Came After My Rent Envelope Went Missing
A past-due email hit after my rent envelope went missing from the office drop box.