Privacy Policy

Learn what My Tenant Story collects from accounts, stories, comments, contact submissions, and reports, and how that information is used.

This page explains what information My Tenant Story collects, how it is used, and what choices you have.

My Tenant Story is a community story platform. People use it to share rental, landlord, roommate, repair, deposit, eviction, and housing experiences, often with privacy in mind. This page explains the information we collect, how we use it, and the steps we take to keep the platform usable and safe.

Information we collect

We collect the information you choose to give us when you create an account, submit a story, leave a comment, send a contact message, or file a report. That can include your email address, the public name you choose, story text, comments, contact-form messages, report details, and any files or fields included in those forms. We also collect limited technical information such as IP addresses, browser data, and security or anti-spam checks needed to operate the site.

How we use it

We use this information to run the site, review first-time submissions when needed, publish and display stories, respond to contact requests, investigate abuse reports, reduce spam, support account access, and protect the platform from misuse. We may use aggregated site data to understand how people use the site and to improve performance and reliability.

Stories, anonymity, and moderation

Stories on My Tenant Story are community submissions. They are not formal proof, and they may be reviewed before publication, especially for first-time contributors. We encourage contributors not to include names, exact addresses, phone numbers, lease numbers, or other identifying details unless they are comfortable making that information public. We may edit submissions for clarity, formatting, or privacy while trying to preserve the original meaning.

Comments and reports

Comments and reports help us keep the site safer. If you comment, the information attached to that comment may be stored and moderated. If you report a story or a comment, we keep the report details and related records so we can review the issue and respond appropriately.

Cookies, analytics, and security tools

We use cookies and similar technologies to keep sign-in and account features working, remember basic preferences, reduce spam, and measure site activity. We may also use analytics, performance, image-optimization, email-delivery, and security tools to understand traffic, improve page speed, and protect the site.

How long we keep information

We keep account, story, comment, contact, moderation, and report data for as long as it is reasonably needed to operate the platform, comply with legal obligations, resolve disputes, or prevent abuse. Some records may remain in backups or moderation logs for a limited period.

Your choices

You can decide what information to include in your stories and comments. If you need help with an account, a privacy concern, or a published page, use the contact form on our contact page.