I opened my deposit statement at the office counter and saw a $65 return charge still sitting there.
I had already paid my move-out balance, so I pointed to the line and pulled out my handoff receipt.
The manager barely looked at it.
He told me I had to pay the $65 again before he would review anything.
I slid the receipt across the counter anyway. He pushed it back and repeated, “Pay it first.”
The next person was waiting behind me, and the charge stayed on the statement.
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